What is with the gov't delays????

I had requested my Notice of assemment from Revenue Canada and it will be 12 weeks before they can send it to me. What the hell??? I do realize that it's a poor time of year but 12 weeks come on. I got so excited to start the home study and now we have to wait till we get this final paper work before we can have our second session. It's already been 23 days since we last seen her and now we might have to wait another 12 weeks...I'm just beside myself. I even explained that we need it right away due to adoption and still I get a lady having a bad day telling me to suck it up pretty much. I could have gone through the phone. It's not my fault that she's having a bad day. I guess I just have to wait it out.